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Frequently Asked Questions

Quick answers to common questions

How do I get started with Geroite?

Simply sign up for a free account, connect your first sales channel, and start managing your orders. No credit card required for the free tier.

Which sales channels are supported?

Currently we support Etsy and Billbee. Amazon, eBay, Shopify, and WooCommerce integrations are coming soon.

Can I import my existing orders?

Yes! When you connect a sales channel, you can choose to import recent orders automatically.

Is my data secure?

Absolutely. We use industry-standard encryption and secure OAuth connections for all integrations. Your data is never shared with third parties.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your data will be retained for 30 days in case you want to come back.

Do you offer custom integrations?

Yes! Business plan customers can request custom integrations. Contact our sales team to discuss your needs.